RANGE OF SERVICES

Metrix maintains close on-going relationships with our clients. Doing this allows us to gain insight into the unique way in which each client does business, thus enabling us to assess the hazards to which our clients are exposed. Using our knowledge of Risk Management techniques and the products and services offered by the insurance industry, we examine and suggest alternative solutions that will reduce or eliminate these risks.

This is a continuous process since all of our clients have dynamic businesses. As our clients develop new services or products, implement new procedures or make new acquisitions, the risks inherent in these new operations must be identified and analysed in order to develop the best risk transfer and risk finance strategies.

In-depth review and analysis of underwriting information is conducted prior to preparing a detailed submission to markets. We pay particular attention to those characteristics of the client’s business which, from our experience, we believe will cause concern for Underwriters.

We review marketing strategy and select insurers on the basis of:

1. Financial strength
2. Experience and longevity
3. Breadth and depth of coverage
4. Reputation

Metrix places insurance on behalf of our clients with Canadian, U.S. and International markets. We have developed close, personal relationships with the key Underwriters in these markets. These relationships are based upon mutual respect and trust; attributes which we value very highly.

Like almost every business, the insurance industry is currently experiencing tremendous change. New technology, new entrants, alternative financing ideas and mergers have caused considerable transformation in the way business is transacted. We continually monitor these changes and endeavour to keep our clients appropriately informed as circumstances evolve.

We monitor claims and accumulate claims statistics. No matter how comprehensive an insurance programme is, a claim can impact our clients financially. We work with our clients to ensure that claims are avoided. When a claim does occur, we believe it should be used as a learning tool to show us and our clients how to avoid similar future claims. By concentrating our focus on specific industries, we have accumulated a great deal of knowledge that is specific to those industries which we use to the benefit of all of our clients in that industry.

We review and prepare a comprehensive report that outlines the alternative terms available in the marketplace. Not all Insurers are prepared to provide insurance programmes in the same format. The variations in their terms must be assessed to determine which provide the optimum coverage for the best premium.

We check all premiums and all documentation issued by the insurers to ensure they are in accordance with the quotations given and the coverage bound. An insurance policy represents a promise made to our clients that the insurer will honour its obligations when a claim takes place. We carefully review the wordings of the policy to ensure they are consistent with the “promise” that was originally made.

Contract Review

Reviewing contracts is a key component in successfully identifying and managing the exposures affecting our clients as well as ensuring that they are in compliance with the requirements imposed upon them by lenders, leases, vendor contracts or other third parties.

Based on the insurance and indemnity sections of contracts, leases or lender agreements, we review these documents indicating areas that may have an impact on our clients' insurance programs.