Claims Reporting, report, claim, policy, loss

Metrix Professional Insurance Brokers, 1500 - 1166 Alberni Street, Vancouver, B.C., V6E 3Z3, Tel 604.683.5583, Fax 604.683.8032, Email info@mpib.com

CLAIMS REPORTING

Claims Reporting If you have a claim to report, our office is open Monday to Friday from 8:30 am to 5:00 pm Pacific Standard Time. Please call 604-683-5583 or 1-800-690-7475.

If you require after hours emergency service, please call:

Kernaghan Adjusters
604-688-5651 or 1-800-387-5677

Good Information to Have

To expedite the handling of your claim, please try to have the following information available when you call. However, don’t delay reporting your claim if you lack some of the information requested.

Name of your Insurance Company and Policy Number
Name and address of the person on the policy (insured name)
Date and location of the loss
Description of the loss (e.g., fire in the kitchen)
Police or Fire report number
Cause of the loss (e.g., defective toaster oven)
Approximate dollar amount of the property loss (if known)

Please call our 24 hour “Claims Alert” phone number to report your claim.
1-866-647-5217

Please have the following information ready:

Your store number and/or your insurance certificate number